Experiences with the SERVICE department at Creveling Dodge

Creveling Dodge SERVICE Department Experience No. 0001

Name: N/A Date: Summer 1998 Rating: (very poor) Description: Whine in rear end, vibration in driveline, cab/bed knocking, excessive tire wear. None of the problems were fixed at that time. Talked to district manager and to Chrysler hotline. Said tire wear was from burning rubber in reverse. Went to Goodyear and had them check alignment and found to be off. Went back to dealer after he had alrady said alignment was ok, showed him the report. Checked again and did re-align. Went to second dealer and they said the rear end was bad and needed to be replaced. District manager found out and cancelled.

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