Experiences with the SERVICE department at Fairbanks Dodge

Fairbanks Dodge SERVICE Department Experience No. 0001

Name: Ron Balsamo (ronnyjb@bellsouth.net) Date: 1998-1999 Rating: (terrible) Description: AVOID, ADOID, AVOID this dealership at all costs. Service technicians range from negligence to incompetence. Never was my 98 Dakota serviced while using fender protectors. It would always be returned with scratches and gouges on the front fenders. Negligence. Rarely if ever would a problem be fixed the first time it was brought in. It took them 5(five) times(unsuccessfully) to fix an oil leak. I finally had to call Daimler/Chrysler to intervene and get involved to finally have the condition resolved by another dealer(Maroone - Pompano Beach, Fl. - excellent 5 Star). Over a two year period, I have had nothing but bad experiences with this dealer. Dealer was previously Ed Morse Dodge.

View dealers sorted by:

Name

Location

Rating (Overall)

Rating (Parts)

Rating (Sales)

Rating (Service)