Experiences with the SALES department at Huffines Dodge




Huffines Dodge
SALES Department Experience No. 0001
Name: Noel Bowman ()
Date: October 1999
Rating: (poor)
Description: We had just dropped our car off at the Service Department for warranty work (and more) one Saturday morning. We decided to go over to the new showroom to look at Dakotas and Durangos.

The salesman (Tom) was a complete jerk. He was very patronizing to my wife. He made it real obvious that it was an effort to go get the keys to a Durango we liked.

When we asked to drive it, it was obvious he was not interested. He stalled for a while, then finally said "Well, OK. But when we get busy later on, I will have to spend my time with people that might actually buy one." His exact words.

We drove it, we liked it, but he continued to lie about its features, size, etc. So we did not buy from him. (Later that night, I had a phone message from him at home that the width between the rear wheel wells is 78 inches! The answer to a question he could not answer on the lot. Don't think so!!!)

We drove to several Dodge dealer in Dallas and Tarrant counties that day (and ford, chevy, mazda and toyota). Later that same night, we bought a flame red 1999 Durango SLTPlus, 4x4, 5.9 from Fred Oakley in Irving.

I am sure glad Tom doesn't waste his time with people not out to spend real money.....

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Jon N. Steiger / jon@dakota-truck.net