Experiences with the SERVICE department at Huffines Dodge




Huffines Dodge
SERVICE Department Experience No. 0001
Name: Noel Bowman ()
Date: Fall 1999
Rating: (very poor)
Description: I asked for 4 items to be taken care of on my wife's car.
1. warranty recall
2. replace light in dash
3. radio connection needed repair
4. seat latch broke for the 4th time

After keeping the car 4 days, they only did #1 above. They wanted to charge me $300 for a new radio (it was only a connection/wiring issue), and the ordered the wrong color for #4. They never attempted #2 above. I took the car back (we needed it for transportation) but they never returned my phone calls concerning the other 3 items.

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Jon N. Steiger / jon@dakota-truck.net